These Terms of Business ("Terms") govern your use of Worksop Workspace and any membership, hot desk, private office, or room booking with us. By registering for a membership or making a booking, you agree to these Terms.
"Worksop Workspace", "we", "us" or "our" refers to the business operating from 30 Carlton Road, Worksop, Nottinghamshire. You can contact us at hello@worksopworkspace.com.
1. Membership
1.1 Types of membership
We offer the following membership types:
- Hot Desk. Access to any available desk in the communal workspace during business hours. Available as a day pass or weekly rolling membership.
- Dedicated Desk. An assigned desk reserved exclusively for you. Available on a weekly rolling basis.
- Private Office. A lockable private office for your sole use. Available on a weekly rolling basis.
1.2 Term and cancellation
All memberships operate on weekly rolling terms. Your membership continues week to week until cancelled. To cancel, give us at least one week's written notice by emailing hello@worksopworkspace.com. You will not be charged beyond the final week of your notice period. There are no cancellation fees.
1.3 Changes to membership
You may upgrade or change your membership type at any time by contacting us. Changes take effect from the following week's billing date.
2. Payment
2.1 Fees
Current pricing is displayed on the Membership page. Prices are in pounds sterling and inclusive of VAT where applicable. We reserve the right to change pricing with reasonable notice.
2.2 Billing
Membership fees are charged weekly in advance. Payment is processed securely via our payment provider. By providing payment details, you authorise us to collect weekly payments until your membership is cancelled in accordance with clause 1.2.
2.3 Late or failed payments
If a payment fails, we will notify you and attempt to collect the payment again. Access to the workspace may be suspended until outstanding amounts are settled. Persistent non-payment may result in termination of membership.
3. Access and use of the space
3.1 Access control and membership status
This facility is a managed, private commercial workspace operating under UK Planning Class E. It is not a place of public resort or an unrestricted public building.
Access to the premises is strictly conditional upon the creation of a user account and the issuance of a valid digital or physical entry token, for example a membership fob, a day-pass QR code or an event RSVP. Entry is limited to:
- members holding a current weekly or dedicated desk membership;
- holders of a valid day pass for that day;
- people attending a confirmed meeting room booking, and their registered attendees;
- people holding a place on a pre-booked event; and
- visitors accompanied throughout by a member of staff, for example on a viewing.
We reserve the right to refuse entry to any individual who does not hold a valid, pre-registered booking or active membership. Anonymous or unticketed walk-ins are not permitted.
Day passes must be registered and paid for before entry. This may be done in advance or on arrival at the check-in point, but never after entering the building.
Event places are different: they must be reserved digitally in advance. Registrations close automatically before any scheduled event begins, and there is no admission on the day.
We operate a paperless system. Your registration and entry scan create a live record of everyone inside the building at any time, which forms our fire roster under the Regulatory Reform (Fire Safety) Order 2005. Event capacities are capped to match the building’s fire exit capacity.
3.2 Opening hours
The workspace is open Monday to Friday during business hours. Exact hours are confirmed on opening and may change with reasonable notice.
3.3 Conduct
Members and guests are expected to behave professionally and respectfully at all times. We operate a quiet working environment on the ground floor. Please keep noise to a level that does not disturb others. Calls should be taken in designated areas where available.
3.4 Prohibited conduct
The following are not permitted on the premises:
- Behaviour that is disruptive, offensive, threatening, or discriminatory
- Illegal activity of any kind
- Soliciting or cold-calling other members
- Bringing animals onto the premises (guide dogs and assistance animals excepted)
- Smoking or vaping anywhere in the building
We reserve the right to ask any person to leave the premises immediately and to terminate their membership without refund if these rules are breached.
3.5 Guests
Members may bring guests into the communal area for meetings. Guests must book in at the door in the same way as everyone else, by scanning the QR code and providing a name, email address and telephone number, so that our record of who is in the building stays accurate. Guests remain the responsibility of the member at all times. Frequent or extended guest access may require an additional membership.
4. Personal property
Worksop Workspace takes reasonable care of the premises but accepts no liability for the loss, theft, or damage of personal property left in the building. You are responsible for your own belongings. We recommend not leaving valuable items unattended.
5. Our property and facilities
Members must treat the building, furniture, and equipment with care. Any damage caused intentionally or through negligence may be charged to the responsible member. Please report any maintenance issues or damage to a member of staff promptly.
6. Room bookings
The podcast studio and boardroom are bookable separately and are subject to their own booking terms, which will be provided at the time of booking. Room bookings must be cancelled with reasonable notice. Late cancellations or no-shows may be charged in full.
7. Health and safety
Members must familiarise themselves with the building's fire exits and evacuation procedures. In the event of a fire alarm, all persons must evacuate the building immediately. Please follow the instructions of staff and emergency services at all times.
8. Liability
To the extent permitted by law, Worksop Workspace is not liable for any loss of business, income, data, or other indirect or consequential loss arising from use of or inability to access the workspace. Our total liability to any member for any claim shall not exceed the membership fees paid in the preceding four weeks.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other matter that cannot be excluded by law.
9. Data protection
We collect and process your personal data in accordance with our Privacy Policy. By entering into a membership, you acknowledge that you have read and understood our Privacy Policy.
10. Changes to these Terms
We may update these Terms from time to time. We will give you reasonable notice of any material changes. Continued use of the workspace after changes take effect constitutes acceptance of the updated Terms.
11. Governing law
These Terms are governed by the law of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact
If you have any questions about these Terms, please contact us at hello@worksopworkspace.com or write to us at 30 Carlton Road, Worksop, Nottinghamshire, S80.